JE MANAGEMENT GROUP
📄 Refund Policy
At JE MANAGEMENT GROUP LLC (doing business as “JEMG”), we strive to provide high-quality, personalized tax resolution services. Because each client engagement involves professional labor, strategic analysis, and case-specific work, we maintain the following refund policy.
🧾 Consultation Fees
All consultation fees are non-refundable, as our time and resources are committed immediately upon scheduling.
⚖️ Service Fees
Refunds for full-service tax resolution work may be considered only if no substantial work has been performed on your case and a written cancellation request is received within 3 business days of payment.
Once our team has begun any of the following:
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Case analysis or document review
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IRS or State correspondence
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Creation or submission of financial disclosures or resolution proposals
…all service fees will be considered earned and non-refundable.
❌ Non-Refundable Situations
We do not offer refunds for:
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Delays in client response or cooperation
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Unfavorable outcomes resulting from factors outside our control
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Work already completed or services already rendered
📬 Requesting a Refund
To request a refund review (if eligible), email us at:
📧 info@jemanagementgroup.com
Include your full name, invoice number, and reason for the request.
All refund decisions are made at the sole discretion of JE Management Group LLC .